Are uncontrolled IT costs hampering innovation needed to thrive?

Many IT organizations were forced to make some hard pivots in the last few years. Fortunately, urgent work-fromhome arrangements have largely succeeded, thanks to cloud resources that made virtual communications and collaboration the norm.

But now’s the time to check whether IT resources and workflows are supporting your organization at the right level, doing what they should, and costing what you expect. An uneasy economic environment is creating additional financial uncertainty, which puts cost control in the spotlight.

Even in a good year, cloud costs can spiral out of control due to shadow IT. It's easy to spin up an application or cloud instance, and just as easy to forget that you have it running. Shadow IT resources, which are typically in the cloud, are often purchased and used outside IT procurement and support policies. These redundant applications proliferate the environment. They account for 40% of IT spending in enterprises. In addition, shadow IT creates double trouble, bloating overall spend and leaving you vulnerable to the business impact of cyberattacks or data loss: it is the path for 20% of all cyberattacks—with SaaS representing 45% of
all incidents.*

How can IT leaders use this moment, when enterprises could be cleaning house and rearranging how they do business, to uncover waste? And how can they equip their organizations with savings they can reinvest innnovation for adapting to ever-changing conditions? These are critically important questions to answer if enterprises want to not only survive but also thrive in the months ahead.

Please contact the DXC Strategic Business Group to discuss how to put the whitepaper concepts into action and assess how ServiceNow IT asset management would work for your organization.


*Jamf, "How much is Shadow IT costing you?", 2022.

Download the full paper to see the 5 ways you can reduce IT asset costs to free up budget for growth-driving change and innovation.