92%
retention rate of employed program participants
DXC Dandelion Program Bulgaria
Embracing the value of integrating neurodiverse individuals into the workforce
About the Program
The DXC Dandelion Program provides an environment that supports and celebrates the talents and skills of neurodiverse people — such as those with Autism, ADHD or Dyslexia — and helps them build valuable skills to pursue a career in information technology.
The vision DXC Dandelion has is creating a sustainable program that will increase the workforce participation rate of neurodiverse people, enhancing their technical and life skills to enable the development of their IT careers.
Using recent evidence-based research, along with our experiences and learnings, we have designed a long-term development program that creates the right environment for growth with the right support structure.
8
neurodiverse people participate in the program across Bulgaria
13th March 2023
program launched in Bulgaria
Roles:
6 – Jr. Software Testers; 1 – Jr. Applications Developer; 1 – Program Management Office (PMO) specialist
2
Jr. Software Testers trainees achieved their ISTQB certification and 3 more are preparing for the exams
Snapshot of the DXC Dandelion Program
Key components
- Specialised recruitment/assessment phase developed to attract and recruit neurodiverse employees
- Creation of a safe, healthy and secure learning and working environment throughout the assessment and on-boarding phase
- Organisational change programs including neurodiversity awareness training for managers and co-workers
- Various employment models successfully implemented which include on-going support for individuals, co-workers and managers
- Evolving curriculum, unleashing neurodiverse employee potential and individualising success
Program partnerships
Associations and industry bodies
- Untapped
- Disability Employment Agencies
- Local Industry organisations
- Universities and tertiary organisations
The DXC Dandelion Program is under-pinned using evidence-based research from a number of university and neurodiverse organisation partnerships we have formed around the world. We have implemented our findings into strengthening the program, enabling us to evolve, innovate and address any challenges for sustainable employment.
DXC have started a number of research initiatives over the last seven years with our local and global partnerships. These include working with the Olga Tennison Autism Research Centre at La Trobe University (OTARC), Cornell University, University of Haifa, and Ono Academic College (Israel Defence Force - IDF Autism Program). These findings have been implemented to continuously improve the Dandelion program.
Key findings generated from the research:
- Manager and co-worker training is critical to successfully integrating the program and it’s participants into DXC. We have worked with Google, Microsoft and JP Morgan to launch an e-learning package called Uptimize. The system complements, supports and extends the reach of the face-to-face training conducted by our neurodiversity consultants.
- Development of professional and personal skills are critical in helping neurodiverse individuals integrate within a working environment. DXC Dandelion have developed and implemented a curriculum which addresses these skills in collaboration with leading research partners such as Stanford, Cornell and La Trobe University.
- Mental health[DJ1] self-evaluations for neurodiverse individuals have been shown to NOT improve once neurodiverse individuals have secured new jobs. DXC, ANZ Bank, Stanford, Cornell and La Trobe University have developed mental health training packages focused on assisting autistic individuals, which was released in 2022. DXC have introduced a mobile application called Life Sherpa to help with emotional regulation. This has been consistently customised and improved over the last few years, tailoring the solution to cater for neurodiverse and mental health needs.
- Friendship networks and relationships are critical for successfully integrating neurodiverse individuals into the workplace and everyday life. Our Dandelion program focuses on activities that build relationships and self-confidence.
- Sustainment and transition in the workplace is based on self-advocacy, self-determination and establishing a safe environment (inclusive culture).
1. We keep individuals firmly at the centre of our decision making and planning
Our focus is on providing professional skills for neurodiverse employees, enabling them to build long-term careers, by developing:
- Self-determination and self-advocacy
- Understanding of their sensory profile
- Understanding of their working and processing style
- Building on their abilities, strengths and setting goals
2. A key component of success is our support model
The provision of trained technical staff and a Autism Spectrum Consultant (ASC) working with our neurodiverse employees. The ASC:
- Provides specialised individual support, mentoring and advocacy to navigate the workplace.
- Works collaboratively with co-workers and managers to implement strategies for success and to assist individuals with any challenges or interpersonal issues.
- Develops individual work profiles and support plans, outlining cognitive working style and support requirements in the work environment.
- Understands the workplace, work objectives and culture. This allows the ASC or technical staff to quickly intervene and avoid any unnecessary confusion or escalations.
3. The DXC Dandelion Program has developed and implemented state-of-the-art technology to help support individuals and managers
Our tools such as Life Sherpa and Uptimize extend the reach of our support staff. These tools are also used by Google, Microsoft, Department of Social Services, Home Affairs, NAB and ANZ Bank.
4. DXC Curriculum
DXC Dandelion Curriculum, designed to guide the Dandelion Support Team (Technical lead and Autism Spectrum Consultant) through the implementation of the Dandelion Program. It provides a generic framework comprising of milestones to enable trainees with the best possible opportunity to achieve success.
| YEAR | AWARD |
|---|---|
| 2023 | DXC Technology Bulgaria wins Employer of Choice Awards 2023: Diversity and Inclusion category |
| DXC Technology Bulgaria was awarded by AIBEST for SEE CSR Initiative of the Year in SEE ITS Awards 2023 | |
| DXC Technology Bulgaria was awarded a gold medal by Career Show for Diversity and Inclusion | |
| DXC Technology Bulgaria: DXC Dandelion program was awarded for “Inspiring initiative to overcome stereotyped attitudes and inclusion of minority groups and people with disabilities" by Council of Women in Business in Bulgaria | |
| 100% score for DXC on Disability In’s Disability Equality Index, listing DXC globally as one of the Best Places to Work for Disability Inclusion | |
| 2023 Winner of the Brandon Hall Group HCM Excellence Awards, receiving a Silver for Best Learning Program that Supports and Promotes Diversity, Equity and Inclusion | |
| 2021 | 100% score for DXC on Disability In’s Disability Equality Index, listing DXC globally as one of the Best Places to Work for Disability Inclusion |
| Winner of the Australian Business Award for Community Contribution 2021 | |
| 2020 | 100% score for DXC on Disability In’s Disability Equality Index, listing DXC globally as one of the Best Places to Work for Disability Inclusion |
| iTnews Benchmark Awards: Diversity Project of the Year for 2019 | |
| 2019 | 100% score for DXC on Disability In’s Disability Equality Index, listing DXC globally as one of the Best Places to Work for Disability Inclusion |
| NAB Supplier Awards: Diversity, Inclusion and Sustainability |
| ACS Digital Disruptors Awards: Skills Transformation of Work- Teams – Medium |
| ACS South Australian Young Professional of the Year (Felicia Vozzo) |
| DXC Award for Service Delivery Excellence | |
| 2018 | 90% score for DXC on Disability In’s Disability Equality Index, listing DXC globally as one of the Best Places to Work for Disability Inclusion |
| ISG ANZ - Paragon Awards – Impact category | |
| 2017 | 2017 ACT Chief Minister’s Award for Excellence and Inclusion in Business |
| 2017 AAGE Graduate Recruitment Industry Awards |
| 2017 AIIA iAwards - South Australia: Community Services |
| 2015 | 2015 AIIA iAwards - ACT: Inclusion and Community |
| 2015 Asia Pacific Autism Conference: Outstanding Service in the Autism Spectrum Field |
| 2015 Amaze Community Awards: Excellence in Business Leadership |
Program benefits identified in Australia & New Zealand
30-40%
increase in productivity reported by customers
75%
job satisfaction reported by neurodiverse people
100%
of participating workplaces offer permanent postions to neurodiverse people after program conclusion
80%
co-workers say the program doesn’t add any additional overhead work
Competitive Advantage
workplaces report a competitive advantage since developing a neurodiverse workforce
Technology Partnerships
As a leading Fortune 500 technology services company with a global ecosystem of technology alliance partners, neurodiverse people are provided with broad education pathways and career progression opportunities.
* Based on 7 years of experience running the DXC Dandelion Program in ANZ Region
News and insights
DXC Dandelion - DXC Technology’s Autism@Work program
?$square_desktop$)
Media coverage: Darik interview
Media coverage: BNR interview