DXC Technology Named Leader for Customer Satisfaction in Switzerland
DXC Technology ranked in top three for customer satisfaction in Whitelane Research and Navisco AG’s 2022 Swiss IT Sourcing Study
ZURICH, SWITZERLAND, September 28, 2022 - DXC Technology (NYSE:DXC), a leading Fortune 500 global technology services provider, has been recognized as a leader in customer satisfaction by Whitelane Research and Navisco AG.
The 2022 Swiss IT Sourcing Study examined more than 350 IT sourcing contracts in over 140 leading Swiss companies and organizations across all sectors. 18 service providers were evaluated and ranked based on customer feedback.
DXC achieved third place in the rankings with an overall satisfaction score of 79%, five points above the market average. Whitelane and Navisco highlighted DXC’s excellent account management and quality of service.
“70% of organisations in Switzerland plan to outsource at the same rate or more in the next two years, with 37% confirming they will outsource more. To support them in their journeys, they need a trusted IT services provider,” said Jef Loos, Head Sourcing Research Europe at Whitelane. “The results of our Swiss IT Sourcing study demonstrate that DXC Technology is a leading IT partner that delivers for its customers.”
“Being recognized in this latest report by Whitelane and Navisco is solid proof that our focus on customers and colleagues is working,” says Jacqueline Fechner, General Manager DACH, DXC Technology. “Achieving this position is a direct result of our transformation journey and demonstrates the deep commitment and dedication of our entire team.”
“We are proud that customers in Switzerland appreciate how we draw on DXC’s talent, assets and experience, to be a safe pair of hands for their business. With our breadth of solutions and services across the enterprise, we are able to maintain our customers’ legacy systems, while bringing consulting, applications and analytics knowhow to help them achieve their business outcomes,” says Dr. Bruno Messmer, General Manager, DXC Switzerland.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Christina Trauntschnig
Head of Marketing and Communication DXC Technology DACH
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