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Asian woman with headset, Insurance Software & BPS | DXC Technology

Reinvent business processes for better outcomes

Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility. 

Embracing insurance ecosystems to manage change

The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change. 

DXC ranked top Life & Annuity technology provider by Everest Group

DXC Technology has been ranked the leading Life & Annuity (L&A) Insurance Technology Provider in a new report by global research and analyst firm Everest Group.

Read the press release

Read the report


13,000+ DXC business process experts support 225 customers in 100 countries


250M+ customer interactions managed each year in 28 different languages


13M insurance policies and contracts administered by DXC, and 80M loans processed annually


DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.


Services

Insurance Software

DXC Assure, an integrated software solution, helps insurers worldwide support digitally savvy consumers and manage the dual agenda of building the new and tackling the legacy.

Insurance BPS

Accelerate growth and advance transformation initiatives while reducing complexity and costs with the help of our people, processes, insurance technology and industry-leading conversion practises.


Banking BPS

Modernise bank operations and deliver business outcomes through our core banking solutions, including card, payment and loan processing, with our digitally driven BPO solutions.  


Finance and Accounting

Reinvent your operational framework across finance and accounting with our expert services to reduce cost and risk, increase automation and compliance, and optimise working capital for growth.


Contact Centre Experience

Enable your business, transform customer experience and gain efficiency across the customer life cycle with virtual agent services and data-driven insights from our hybrid, digital-first contact centre operations. 

DXC Connect Insurance Community

Our DXC Connect customer experience programme offers opportunities for insurance customers from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through these meaningful gatherings, the DXC community shares feedback and insights and learns valuable industry and product information.


MEMIC ensures accurate and compliant policies as it expands insurance footprint across the U.S.

We needed a partner who could expand with us and allow us to issue policies in a seamless way all across the country.

Greg Jamison
Senior vice president of underwriting
MEMIC

READ THE STORY AND WATCH THE VIDEO


Defining the future of the London insurance market

DXC Technology hosted events in London to help insurance customers evolve their modernisation strategy and prepare for Lloyd’s Blueprint Two adoption. DXC executives also reaffirmed their customer commitment to providing Blueprint Two Transitional Services together with options for digital enablement via a new service, DXC Assure Market Link. This SaaS offering is designed to enable brokers and commercial and speciality carriers to preserve their investment in existing DXC applications.


Everest recognises DXC as Leader in digital claims for P&C

DXC Technology has been named a Leader, the highest designation possible, in Everest Group’s PEAK Matrix for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023 report.  This report assessed 17 digital P&C claims solution providers across key capabilities. DXC was named a Leader based on its vision, customer experiences, capabilities and key investments and partnerships in the digital claims area.

DXC Insurance BPaaS and BPO services help you optimise and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practises improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centres to unify your end-to-end business processes. 


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Banking and Capital Markets

NatWest Group

DXC reinvented the bank's legacy process to reduce risk and boost compliance, avoiding £50 million annually in fraud losses.
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Technology Services

Contact centre transformation

Amazon Connect helps DXC transform contact centres to provide the agility and scalability needed to deliver a seamless digital customer experience.

Insurance

MassMutual

MassMutual works with DXC to simplify the IT landscape, move core applications to the cloud and introduce new products to the market faster.

Insurance

$2B life insurance transformation

Complex transformation and migration of policies and associated data following corporate acquisition delivers rapid business value for leading multi-line insurer.

Managing debt in the insurance industry

For insurers, one of the biggest drags on efficiency and productivity is the burden of technical, process and organisational debt.

Insurers cannot continue to ignore decades of technical and process debt

In an industry facing rapidly escalating global risks, outdated legacy systems and processes are no longer sustainable. The cracks in these systems are becoming increasingly visible, pressuring insurers to modernise to remain competitive in a digitally-driven marketplace.

Addressing technical debt with DXC Assure Platform

One of the most pressing challenges insurers face today is technical debt—the cost of maintaining outdated systems that hinder innovation and efficiency.

DXC ranks #1 Life & Annuities Insurance Technology Provider by Everest Group

Everest Group ranks DXC #1 in its report on the Leading 50™ Life & Annuities (L&A) Insurance Technology Providers 2024.

Partners and key collaborators

AWS

Reimagine insurance business processes in the cloud and create business value with DXC and AWS.

Microsoft

Modernise for tangible cloud, workplace and application business results with DXC and Microsoft.

ServiceNow

Automate and optimise workflows and processes to accelerate enterprise transformation.

ACORD

Facilitate fast, accurate insurance data exchange through the globally recognised ACORD Data Standards, leveraged by DXC software.