DXC Assure Risk Management | DXC Technology

DXC Assure Risk Management

All-in-one configurable solution providing claims management, incident management, SaaS technology and AI-enabled business processes for self-insured companies. 

The only self-insurance solution that combines the power of DXC, ServiceNow and AWS to provide self-insured organizations with AI-enabled business processes, expert support and SaaS Technology needed to manage the entire claims lifecycle.​ 

 

In the self-insured market, managing employee claims, controlling expenses and ensuring timely outcomes can be complex and costly.

To address these challenges, DXC transformed Riskmaster into a next-generation platform that combines intelligent automation with expert support. Assure Risk Management empowers you to take greater control of your claims process.

Features

DXC’s approach to claims management is to provide a self-service, modern user experience to automate claims workflows, reduce operational risks and enhance health and safety management — all on the cloud.

  • Incident management, built on ServiceNow
  • Workflow orchestration, built on ServiceNow
  • First notice of loss (FNOL)
  • Coverage verification
  • Claims handling and adjuster notes
  • Bodily injury evaluation
  • Fraud detection and prevention
  • Litigation management
  • Vendor management
  • Negotiation and settlement
  • Digital payment options
  • Regulatory compliance

DXC’s human expertise is at the core of our solutions. DXC helps enable your specialized team to support your claims operation — from incident management to proactive claims prevention.

Benefit from a flexible, end-to-end system with real-time dashboards, document automation and embedded generative AI to drive improved outcomes.

  • AWS-hosted software delivers a single solution for managing all risk and claims processes, from incident to back to work.
  • Data analytics and reporting help determine claims outcomes, enabling proactive measures to prevent claims before they occur, and continuously improve business performance.
  • Fraud monitoring, text messaging and intelligent document processing are enabled to help improve security and communication, and support quality outcomes.  
99.5%
availability with SaaS-enabled solution
86%
reduction in document processing time
40+ years
claims experience
21 of the 25
world’s leading insurers trust DXC

Who can benefit

Consider DXC Assure Risk Management for your business if:  

  • You are currently managing your own risk and funds.
  • You are looking to modernize your claims system and processes.
  • You are seeking to deliver better claims outcomes for your claimants.
  • You are needing to accelerate claims resolutions.
  • You are struggling to navigate difficult and time-consuming regulatory requirements.

Why DXC

DXC enables self-insurers to accelerate their future with AI-powered innovation. With DXC Assure Risk Management, self-insured organizations can better manage their entire claims lifecycle, take advantage of AI-enabled business processes and deploy modern SaaS technology to control expenses, efficiently manage employee claims, and ensure timely claims resolution.

With over 40 years of industry expertise, DXC is the trusted partner of choice. Our insurance team works closely with our customer community to listen to their challenges, learn from their experiences and act on their needs. As the leading provider of core insurance systems, DXC continues to innovate—helping insurers reduce complexity and costs. 

❝ While cost savings are possible from self-managing claims, self-insured organizations require the same efficient management processes as full stack insurers to protect against leakage and ensure successful returns to work. Risk management operations can realize benefits by leveraging AI to drive efficiencies and using care experts who can help employees return to work sooner. ❞


Nathan Golia
Senior Analyst, Celent

Partnerships

DXC delivers Assure Risk Management services alongside leading partners and key collaborators.

Car lights highway at night, representing the claims processing system at The Black Car Fund | DXC Technology Customer Story
Hosted claims processing system drives efficiencies at The Black Car Fund

The claims processing system at The Black Car Fund was getting increasingly balky. The operators’ injury compensation fund needed a new solution. With DXC, the company found one that not only streamlined operations, but also made it possible to migrate to AWS and simplified the job of application modification without requiring custom development.

Learn more
Person working with pc, representing Technical Debt with DXC Assure Platform | DXC Technology Insights
Addressing technical debt with DXC Assure Platform

One of the most pressing challenges insurers face today is technical debt — the cost of maintaining outdated systems that hinder innovation and efficiency. Assure Platform is designed to address this issue head-on, providing a comprehensive solution to modernize operations and future-proof infrastructure.

Learn more
Skyscrapers, representing the transformation with AI in the insurance claims experience | DXC Technology Insights
How AI is transforming the insurance claims experience

AI is changing claims management from a reactive process to a strategic advantage.

Learn more
Video DXC Assure Platform, Patrick Molineux on Transforming Insurance Operations | DXC Technology

Assure Platform explained: Patrick Molineux on transforming insurance operations

Commonly asked questions about DXC Assure Risk Management

DXC Assure Risk Management empowers self-insured employers to effectively control expenses, manage employee claims and ensure timely claims resolution. Unlike competitors, DXC has partnered with ServiceNow and AWS to provide a holistic, AI-powered SaaS solution that delivers the streamlined business processes, expert self-insurance support and modern SaaS technology needed to manage the entire claims lifecycle.

DXC Assure Risk Management is the only advanced AI-powered SaaS solution in the market, built in partnership with ServiceNow and AWS, that is tailored specifically for self-insured organizations – providing the processes, industry experts and technology needed to manage employee claims and costs for the entire claims lifecycle.

DXC Assure Risk Management operates in the AWS cloud as a fully enabled SaaS solution. 

The preferred method of hosting is with DXC in the AWS cloud using the Assure Platform. Customers can take advantage of easy upgrades and receive all the benefits of being in the cloud such as security, scalability and flexibility. DXC provides 24x7 support for the hosted environment. 

Have more questions? Meet with one of our experts to learn more

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