Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility.
The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change.
13,000+ DXC business process experts support 225 customers in 100 countries
250M+ customer interactions managed each year in 28 different languages
13M insurance policies and contracts administered by DXC, and 80M loans processed annually
DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.
“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”
John Neal
CEO
Lloyd’s
DXC Insurance BPaaS and BPO services help you optimize and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.
We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centres to unify your end-to-end business processes.
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