Customer Stories | Updated on March 4, 2025
Quick Takes
DXC helps keep some of the world’s leading companies running every day.
We partner with airlines at every step of the journey so they can keep flying. We help insurance companies automate and streamline the claims process. We make it easy for banks to spot trouble and safeguards their customers. And we ease the path to fully connected cars.
Here are some of the many ways we’re delighting clients at every turn:
Shaping the future of patient care
March 4, 2025
Traditional clinical trials can be slow and costly. But soon doctors will be able to use AI to personalise antibiotic prescriptions with just a few mouse clicks as part of a tool developed with Singapore General Hospital that empowers doctors to make critical decisions on antibiotic use in 90% of the time. Read the story
Putting AI on the fast track
February 24, 2025
Public transportation isn't just about moving passengers—it's about enhancing the journey. That's why the Hong Kong railway operator MTR is improving the experience for its thousands of employees who support millions of trips a day. Thanks to a 24/7 AI-powered contact center, MTR employees are enjoying reduced response rate times and improved overall efficiency.
Putting military families first
February 20, 2025
Providing quality housing for the nation’s military and their families is no small feat. But by moving its applications to SAP Cloud, Corvias can more easily manage the complex and numerous financial transactions required for maintaining and operating the thousands of homes it provides. Watch the video
Taking AI to new heights
February 13, 2025
AI is game changer on the ground and in outer space. The European Space Agency developed an AI platform that will allow it to build GenAI agents and other AI-powered solutions to efficiently access high volumes of documents and data. Read the story
Driving in a human-machine world
February 2, 2025
Human-machine interfaces are revolutionising the way we interact with our cars. Ferrari’s F80 supercar uses new HMI software that makes its in-car dashboards simpler and faster. We’re also helping Ferrari ensure that its systems have the agility to keep up with today’s pace of innovation. Read the story
Unlocking a treasure trove of data
January 20, 2025
Sifting through decades of bibliographic information is a laborous and painstaking task. The Italian Ministry of Cultural Heritage solved this challenge by using AI agents to connect millions of digital materials from over 6,500 libraries in Italy’s National Library Service. Read the story
Building from the ground up
January 10, 2025
Laying down flooring for major construction projects isn't as easy as it seems. Longevity, acoustics, sustainability, ease of mainenance and overall aesthetics need to be factored in. By moving its operations to a virtual cloud, the manufacturer Beaulieu International Group can now streamline this process and focus on trailblazing new flooring concepts.
Redefining patient-centric care
January 8, 2025
Providing care that's centered on the patient is getting more important as the number of aging and vulnerable patients grows. The Flemish Department of Care developed a digital platform that connects healthcare providers and caregivers so they can communicate and coordinate tasks from a single platform.
Starting small and thinking big
January 5, 2025
Many of our clients are benefiting by starting small with AI and then scaling up as they see results over time. A good example is Equitable Holdings, which replaced an expiring chatbot in just 30 days with one that made it easy for human agents to respond more accurately and faster (by 80%) to customer inquiries by analysing thousands of documents in minutes.
Preparing for an AI future
January 3, 2025
Clinging to outdated technology can be a roadblock to success in an AI-driven world. But by moving to a modern cloud-based application development platform, the German energy company Bayernwerk was able to simplify processes, improve accuracy and support the use of new technologies such as AI. Read the story
Using robotics to transform HR
November 13, 2024
Managing and integrating HR processes while delivering the care that patients need can be a daunting challenge for healthcare providers. But by using a robotics solution from DXC, the UK-based hospital group Barts Health was able to process ~80K case records and deliver more than 18K worth of man-hours in one year. Read the story
AI agents power the public sector
October 25, 2024
Government agencies often struggle with inefficient processes that can drain resources and frustrate taxpayers. By using AI agents, the Brussels Tax Department is improving call resolution through real-time coaching, delivering personalised responses to citizen queries, and consolidating data across multiple systems to reduce call times. Read the story
Keeping production on track
August 28, 2024
Managing workforce data, operations and production is a challenge for any organisation. The Australian coal producer Whitehaven Coal successfully implemented a technology system for two acquired mine sites in record time. This included the smooth transition of the 2,200+ workforce and 150+ applications, along with a complete roll-out of an SAP system needed to operate the mines—within a record six months. Read the story