NSW Workers Compensation Injured Worker Resources

DXC will place you at the centre of our claims management model and support you through your recovery.

For VIC Workcover Claims see Claims Management Services in Victoria

VIC Claims

Making a claim for a workplace injury

If you're injured at work, it's important to tell your employer immediately. They should provide first aid if it's appropriate, and help you seek medical treatment.

Your employer must notify their claims service provider of the injury or significant illness within 48 hours.

In the event that your employer hasn't notified their claims service provider of your injury, you or your representative (eg. family member, doctor) may notify them on your behalf.

If you've had time off work and/or medical treatment, we will contact you, your employer, and if necessary, your doctor to determine how best to support your recovery.

The following information is required when you notify DXC of an injury:

  • your name, address, contact telephone number and date of birth
  • name and address of the company where you work
  • date and time of the injury and description of the injury and details of how it happened
  • name and contact details of someone where you work who will be able to discuss your injury (for example human resources (HR) representative or business owner)
  • date when you stopped work
  • if you had time off work, and if medical treatment was required
Getting a Certificate of Capacity

A Certificate of Capacity is the primary communication tool between you and your medical support team.

Having it will ensure your recovery needs are communicated accurately to the rest of their support team, including your employer, your case manager and any other key stakeholders.

Completing the Certificate of Capacity will also help ensure:

  • The DXC team is able to assess your worker's claim
  • You are able to receive compensation payments
  • You have a clear plan for treatment, rehabilitation and guidance to return to work
Claim number

DXC will provide you with a claim number once your injury has been reported.

This number should be used on all correspondence relating to your claim and shared with your treatment providers.

icare support

icare provides information on what to do, and expect, if you're injured at work.

Find out more
Injured worker resources

This document library allows you to quickly locate a form or browse general information that is relevant to you.

Forms and resources
Frequently asked questions

Have a question about the weekly workers compensation payments? It may be answered in these FAQs.

Frequently Asked Questions
Feedback

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Your nominated case manager is your first point of contact, alternatively you can contact the DXC team:

Phone: (02) 9034 3000

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