As retail and CPG companies address new challenges and continued uncertainty, executives are managing several priorities simultaneously. From tracking changing consumer buying patterns to ensuring the supply chain meets more complex final-mile delivery options, industry leaders are leveraging new technologies to modernise, manage costs with rigor and curate ecosystems to drive sustainable growth.
DXC unlocks value to manage and modernise your mission-critical systems while integrating new technology solutions to produce better business outcomes.
Grocery retailers must grow customer loyalty
With the right data and the right tools, grocery retailers will be poised to deepen personal relationships with customers to increase frequency and basket size through upselling and other techniques.
Global fast-food chain
Transform the consumer experience with greater efficiency and increased automation to achieve better business outcomes with DXC's BPO and contact center services.
Collect, store and analyse data to generate insights, and design and engineer customer and employee experiences to increase revenue and profitability with personalisation and automation at scale.
Successfully meet customer expectations and differentiate brands through scalable, cloud-based retail solutions that improve efficiency and visibility across the supply chain to achieve a truly connected enterprise.
Protect critical transactional records, consumer details, new vendor information and purchase account data with a disciplined approach for staying ahead of adversaries.
Adjust to changes in customer preferences, products and pricing — in ways that were previously impossible or too expensive — by modernising existing applications for the cloud.
Use reliable, optimised and secure mission-critical systems at lower cost. We manage and simplify your existing infrastructure investments and provide a way forward to modernise IT.
Provide retail associates with the flexibility to continuously learn and enhance skills on-the-go using a self-directed learning application accessible from any location.
Help CPG and Retail companies achieve their strategic and business objectives by enabling superior customer and employee experiences through digital products and services.
DXC SPARK IoT for CPG
CPG challenges drive need for IoT
The consumer packaged goods industry has been impacted by dramatic changes in recent years. To meet these challenges, CPG companies are looking to innovate with IoT technologies, to improve their operational, distribution and production processes and to optimize and lower their variable costs.