As cyber risks grow more frequent and complex, our Security Operations Center team has deployed AI agents to handle routine analyst tasks like classifying alerts, documenting findings, and processing initial data. We tested this approach internally first, proving its value before rolling it out to our customers.

And the impact has been significant: they've reduced ticket acknowledgment time by 68% and investigation time by 77%. This means DXC is better protected from cyber threats, but the real value runs deeper.

By handling routine tasks, AI revealed capabilities our cyber analysts always had but rarely got to use. Our analysts have moved from routine tasks like classifying alerts to higher-impact work: complex investigations, proactive threat hunting, and strategic security planning.

Even more importantly, this shift has created space for our cyber team to develop skills beyond technical expertise at a time when cybersecurity talent is in short supply. We are working with our cyber analysts to actively build their business acumen because understanding where security threats intersect with business objectives is essential for solving real problems for customers.

For instance, a cyber team supporting a consumer goods company can better prioritize protection for high-value assets when they know which products and brands drive the most revenue. Also, cyber teams can identify potential threat actors more effectively when they have a deeper understanding of the company’s competitive landscape.  

When leaders develop people and technology simultaneously, AI is currently handling much of the groundwork, enabling people to work alongside it to shape the strategy. This transformation redefines what work means, creating opportunities for people to focus on work that actually requires human judgement and creativity. 

Preparing DXC’s workforce for an AI future

While human-AI collaboration has been discussed for years, education and enablement are what ultimately drives success. Not just for individual organizations, but across entire industries.  

 At DXC, we believe AI enablement is a catalyst for innovation and have made it a company-wide priority, with programs designed to meet employees where they are and help them grow. 

We’ve approached this systematically — starting with foundational AI fluency for all employees, building flexible learning paths, and training leaders not just to understand the technology, but to guide their teams through transformation. For FY 26, our programs reached an additional 53,000 employees who are actively looking for ways to apply AI in their daily work.  

DXC formalized our commitment in 2026 by launching The AI Enablement Team to make AI part of how every DXC colleague works daily. This means providing the right tools and training, ensuring AI integrates seamlessly into existing systems, and turning successful experiments into repeatable organizational capabilities. 

Given current trends in AI, the future of work isn't about choosing between people and technology. It's about developing both simultaneously. Organizations that focus on skills over titles, invest in workforce enablement, and place humans at the center of AI deployment will lead this transformation.  

At DXC, we're proving the Human+ approach works.