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Digital Transformation Centre

The DTC is a virtual-first rapid prototyping innovation program. We co-create digital products, services and processes designed for your technical and operational environment.


Business and operational leaders are being challenged to find new ways to better serve their customers, employees and communities. It’s time to solve your most complex strategic, operational and technology challenges with DXC.

Realise new value streams

  • Uncover new value streams within your organisation
  • Unlock new sources of value in the broader ecosystem your organisation operates in
  • Innovate/develop new technology solution within a specific domain

Action transformational change

  • Optimise existing processes within your organisation
  • Implement industry benchmarks
  • Deliver performance transparency
  • Embed better data practices in live operations

Our approach

Holistic approach to business, tech and CX

We leverage best practices in business transformation, process transformation and service transformation when developing your technology-enabled solution.

Grounded in technology implementation

As a technology-driven consulting practice, we are grounded in technology implementation. Backed by DXC's 60+ years of experience in implementing complex, practical technology solutions across every tech platform.

Agnostic approach to development

DXC is technology and partner agnostic. We leverage your existing technology stack to ensure you get the optimal solution for your operational environment.


Capabilities

We take a holistic view across the areas relevant to your goals, taking a strategic, operational and technology perspective to arrive at the best outcomes.


Customer Success

"Change requires buy-in from teams. You can’t emphasise the importance of the human-centred design approach enough. DXC did a great job involving The Wine Collective (TWC) to establish solutions and align them with requirements – it’s our language, and we helped create the solutions. TWC must continue to evolve, and people have now seen how that can be done positively, improving old processes without too much pain. That’s one of the biggest learnings.”

Lloyd Heinrich
Chief Executive Officer, The Wine Collective

Sydney Water customer story

Energy, Utilities, Oil & Gas

Customer experience transformation makes a splash for Sydney Water

Digital capability significantly uplifts brand image and enables optimum engagement with employees and customers to deliver world-class water services.
Guide Dogs Victoria customer story

Public Sector

Enhancing the lives of people with low vision or blindness through co-design

A co-designed peer-to-peer support platform provides Guide Dogs Victoria customers with access to information to increase social inclusion and digital participation.
Wine Collective customer story

Consumer and Retail

Human centred design, innovation and collaboration drives business value

The Wine Collective improved contact centre processes enhancing customer and employee experience, resulting in increased productivity and overall business growth.